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    Categories: Customer Service  Call Centre Training  Communication Skills 

    Just a Call Away Series

    This is a six part series:

    Click on the links below for details on individual titles:

    Part 1 - The Really Angry Customer

    Part 2 - Attitude is Everything

    Part 3 - It' Your Call

    Part 4 - The Outbound Call

    Part 5 - Understanding Customer Diversity

    Part 6 - When You Can't Say Yes







    Country of production: Australia  
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